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Richardson Hotel Group FAQs

How do I change my Booking dates?

If you would like to change your booking dates please contact reservations on 0800 005 2244 or by email to Any amendments are subject to availability and will be offered at the best available rates. Our usual terms and conditions and cancellation policies apply.

What should I do if I am travelling with young children?

We have a selection of different room types available at Richardson Hotels. If traveling with young children please contact reservations on 0800 005 2244 so we can discuss your requirements and ensure we have the most suitable room booked for you.

What are the payment options available?

We accept payment by all major credit or debit cards. Please be aware that payments using credit card incur a charge of 1% of the transaction being made and American Express a 3% charge. There is no charge for using a debit card.


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